Términos del servicio
Este documento está en inglés hasta que un abogado revise su versión en castellano. A continuación, el texto en inglés.
Draft for solicitor review. Not in force.
Status: in review. Checked on 9 October 2026. Text in square brackets is a placeholder or a question for the owner or the solicitor.
1. Who we are
These terms are an agreement between you and [Company legal name], trading as Discover Argentina.
We are a company registered in Ireland. Company number: [Company number]. Registered address: [Registered address, Ireland]. VAT number: [VAT number].
You can reach us at [support email address]. A person replies within one business day, Monday to Friday, Irish time.
These terms take effect on [date these terms take effect].
2. What we are and what we are not
We are a self-serve guide to Argentine residency. We give general information, checklists, step-by-step walkthroughs and reminders.
We are not a law firm. We do not give legal advice, and we do not provide legal services.
We are not your agent before Migraciones, Argentina's immigration authority. We never act for you before any authority.
We are not affiliated with the Argentine government.
The Route Finder shows routes you may fit. It is not a decision about your case, and it is not legal advice. Migraciones decides every residence application.
The guide on the site is an AI. It is not a lawyer. It answers only from the content we publish, and shows its sources. It can still be wrong, so check the source and the date before you act.
3. What you do yourself
You take every official step yourself. You order your documents. You file in your own Migraciones account. You pay the government fees. You go to your appointment.
On its page for the rentista route, Migraciones says the procedure is personal and that no gestor (agent) is needed. The applicant must attend in person to have their biometric data taken, even when an agent acts for them under a power of attorney.
We never file for you. We never ask for or hold your Migraciones login. We never use a government website on your behalf. We never collect government fees.
You are responsible for what you file. Check every answer and document before you submit it.
4. What you buy: work we do, not outcomes
Each product is a set of things we provide. None of them is an outcome.
| Product | What we provide |
|---|---|
| Guided Residency (rentista or pensionado) | The Prepare and File walkthroughs for that route, your full checklist, email reminders, and Landing |
| Additional adult or child | A checklist for another adult or a child on the same case |
| Landing | The Settle walkthroughs: tax numbers, bank, renting, health cover |
| Residency Care | The Stay walkthroughs, reminders after approval and the days-abroad tracker |
| File Review | A remote check of your finished file by a person, and a written report |
| Sworn translation | We pass your request to a registered Argentine sworn translator and send you a quote |
The product page and the checkout screen describe each product in full before you pay.
We do not promise an approval. We do not promise a decision date, a timeline, a residence permit, citizenship or a passport. The Argentine authorities decide these, not us.
Nothing we provide is a decision that you can or cannot apply for a route.
5. Government fees and other people's costs
Our prices cover our own work. Other people's costs are separate.
You pay government fees to Migraciones yourself, inside the government system. They never pass through us, and they are not part of our prices.
You pay other people directly for their work. That includes apostilles, police certificates, notaries, banks, insurers and the lawyer.
For a sworn translation, your quote lists each cost on its own line and says who you pay it to. It shows our service fee, the translator's fee and the legalisation fee. You pay the legalisation fee to the translators' college directly. [Accountant and Argentine lawyer: confirm whether we may invoice the translator's fee as an itemised cost.]
For a translation or a File Review, we never receive your documents. You send them directly to the named translator or reviewer, who works under their own terms.
6. The independent lawyer
Some questions are for a lawyer, not for us. These include refusals, appeals, criminal records, citizenship and any question about how the law applies to you.
For these, we can put you in touch with [lawyer's name], an independent immigration lawyer registered in Buenos Aires.
The lawyer works under a separate engagement. You agree terms with the lawyer directly, and you pay the lawyer directly.
We take no commission. No money passes between us and the lawyer, in either direction. A lawyer in the City of Buenos Aires may not share fees with people who are not lawyers, or use paid intermediaries to bring in clients.
We are not a party to your agreement with the lawyer. The lawyer is responsible for their own advice and work.
"Talk to a lawyer" is a message form. We email your message to the lawyer. We do not keep what you wrote.
7. Prices and payment
Prices are shown in US dollars, before tax. You see the total, including any tax, before you pay.
You pay by card through Stripe, our payment provider. We never see your full card number.
Residency Care is a subscription, paid monthly or yearly. It renews at the end of each period until you cancel. You can cancel at any time from the billing page. Cancelling stops the next renewal. You keep access until the end of the period you have paid for.
8. The two boxes at checkout
Before you pay, you tick two boxes. Neither box is ticked for you.
- Terms. You accept these terms.
- Start now. You ask us to start providing the service straight away, during the withdrawal period. You confirm you understand that you lose the right to withdraw once the service has been fully provided.
We record each box with the date, the time and the version of the text you saw. We then email you a confirmation of your purchase.
The final button at checkout makes clear that you are placing an order and must pay.
[Solicitor: approve the wording of both boxes and of the final button. Confirm what the confirmation email must contain, such as these terms and the withdrawal information, and whether it works as the durable record.]
9. Your right to withdraw
If you are a consumer, you can withdraw from a contract made online within 14 days, without giving a reason. For a service, the period starts on the day the contract is made.
What happens depends on whether you asked us to start.
- We did not have your request to start. You pay nothing, and we refund you in full.
- You ticked "Start now" and the service is not yet fully provided. You can still withdraw within the period. You pay a proportionate amount for what we provided before you told us. We refund the rest.
- You ticked "Start now" and the service has been fully provided. The right to withdraw has ended.
To withdraw, send us any clear statement that you want to cancel, for example an email to [support email address]. You can also use the model withdrawal form. [Solicitor: add the model withdrawal form.]
We refund to the card you paid with. [Solicitor: add the refund time limit.]
The refund policy applies these rules to each product.
[Solicitor: confirm whether the withdrawal right applies in this way to a one-off purchase of walkthroughs and to Residency Care, how the proportionate amount is worked out, and when each product counts as fully provided.]
10. If the rules change
Argentine immigration rules can change at short notice. They have changed recently, and they may change again.
When a rule changes, we update the affected walkthroughs, show the change on the What changed page and tell you if it affects your plan.
If a change means a product you bought can no longer do what it was sold to do, we will offer you a choice. We can change the product to fit the new rules, or refund the part you have not used.
[Solicitor: confirm this change-in-law clause, including who chooses between the two options.]
11. Our responsibility to you
We take care to keep every rule on the site accurate, dated and sourced. Rules still change, and content can fall out of date. Check the "checked on" date and the source before you act.
We are not responsible for decisions, delays or refusals by Migraciones, the courts or any other authority.
We are not responsible for the work of people you pay directly. That includes the lawyer, translators, reviewers, banks, insurers and landlords.
Our total liability to you for any claim about a product is limited to the fees you paid us for that product. [Solicitor: confirm the cap, including how it works for Residency Care.]
Nothing in these terms takes away rights you have by law as a consumer.
12. Your account
We sign you in with a link sent to your email. Keep your email account secure. You are responsible for what happens in your account.
Each account has one active case. A case can include other adults and children who are applying with you.
Do not use the site or the guide to work around the rules. That includes living on tourist stamps, border runs or making documents look like something they are not.
We may suspend or close an account that breaks these terms. [Solicitor: confirm notice and refund on suspension.]
13. Ending the agreement
You can delete your account at any time from your account settings. Deleting your account ends any access you have bought. Cancel Residency Care first if you do not want it to renew.
14. Changes to these terms
We may update these terms. If a change affects something you have already bought, we will email you before it takes effect.
We keep a record of the version you accepted at checkout.
15. Complaints
If something goes wrong, email [support email address]. A person replies within one business day.
16. Governing law
[Solicitor: draft the governing-law and courts clause.]
If you are a consumer and we direct our service to the country where you normally live, the law of that country may protect you. A choice of law in these terms cannot take away the protections that country's law says cannot be removed.
Sources
Checked on 9 October 2026.
- Consumer Rights Act 2022, section 112: the right to cancel a distance contract
- Consumer Rights Act 2022, section 113: the cancellation period
- Consumer Rights Act 2022, section 115: how to cancel
- Consumer Rights Act 2022, section 119: starting a service during the cancellation period
- Directive 2011/83/EU on consumer rights, consolidated text
- Regulation (EC) 593/2008 (Rome I) on the law applying to contracts
- Migraciones: temporary residence as a rentista (the procedure is personal, no gestor needed)
- Disposición DNM 3515/2020 (the applicant attends in person for biometrics)
- Ley 23.187, article 10 (lawyers in the City of Buenos Aires may not share fees or use paid intermediaries)