Privacy notice

[Company legal name], trading as Discover Argentina, is responsible for the personal data described here. We are a company registered in Ireland, number [Company number], at [Registered address, Ireland].

For anything about your data, email [privacy contact email].

We collect as little as we can.

• We do not store passports, police certificates or any other identity documents.
• Your checklist records the status of each document and its dates. It never holds the document itself.
• We never store your answers about criminal records, past overstays or expulsions.
• We never ask for or hold your Migraciones login.
• We never see your full card number.
• Our database and server functions run in the European Union.
• Analytics run only if you agree.
• If you add a profile photo, your browser makes it small first, it is stored with your profile, and it is shown only to you.
• You can download or delete your data yourself, at any time.

Identity documents. We do not store passports, police certificates, birth certificates or similar documents. There is nowhere on the site to upload them for storage.

Your answers to the screening questions. We ask about criminal records, past overstays and expulsions on one screen. Your answer stays in your browser. Our servers receive the same signal whatever you answer, so we never learn your answer, or even whether we suggested a lawyer.

Your government logins. We never ask for your Migraciones login, and we never use a government website for you.

Your card details. Stripe, our payment provider, handles your card. We never see your full card number.

Messages to the lawyer or to support. We email your message to the person you are writing to. Our database keeps a reference number, the topic, your email address, the date and, if you have them, a link to your account and case. It does not keep what you wrote. [Owner: confirm how long the support inbox and the email provider keep messages.]

Please do not type passport numbers, ID numbers or criminal-record details into checklist notes or the guide.

If you add another adult or a child to your case, we hold the same kinds of data about them. We never hold their documents either.

Before you sign in. We save a plan only to an account. If you answer our questions before signing in, your answers wait in a cookie in your own browser for up to an hour, while you sign in or join. They are not stored on our servers until then. When you sign in, they become your plan in your account and the cookie is deleted. If you do not sign in, the cookie expires and the answers are gone. Plans started before 14 October 2026 without an account were kept against an anonymous case linked by a cookie; one moves to your account when you sign in in the same browser.

The guide is an AI. It is not a lawyer.

When you ask a question, we send the AI model your question, the page you are on and a short summary of your case. The summary includes your chosen route, whether you are in Argentina, your types of income and the countries you have lived in. It never includes your name or email address.

When you type a sentence on the home page, we first check it for words about criminal records and similar topics. If we find them, we show you the lawyer option and do not send the sentence to the AI model. Otherwise we send it to the AI model to understand your situation. We do not store that sentence.

We delete a guide conversation automatically 90 days after its last message.

The document check is optional. It is off unless we turn it on and you choose to use it.

If you use it, we ask for your consent each time, before anything is sent. We send the photo to the AI model. We process the image in memory and do not store it. We keep only the result: what the document appears to be, whether an apostille seems to be present and the issue date. The result is a guide, not a decision.

A police certificate can contain information about criminal convictions. Irish law allows that kind of data to be processed only on limited grounds, such as explicit consent, and with suitable safeguards. That is why we ask each time.

[Solicitor: confirm the legal basis and safeguards for the document check, and the impact assessment. Owner: confirm how long the AI provider keeps images sent to it.]

Our database and server functions run in an EU region.

These providers process data for us.

[Solicitor: confirm the transfer basis for each provider outside the EU, and the processor agreements.]

The lawyer, translators and reviewers. These people are not our providers. They work for you under their own terms and their own privacy notices. You send documents to translators and reviewers directly. When you write to the lawyer through our form, we email your message to them in Argentina. Argentina holds an EU adequacy decision, so personal data may go there without extra safeguards.

You can download a copy of your data from your account settings at any time.

You can delete your account and your case from your account settings at any time. We delete your plan, progress, dates, trips, guide conversations, orders, the record of what you agreed to and your sign-in account. We keep only records of your payments with your name and email removed, for as long as tax law requires [accountant to confirm the period].

You can correct your answers and your checklist at any time.

You can change your analytics choice at any time. Our cookie policy explains how.

You can unsubscribe from marketing email using the link in each email.

You can also write to [privacy contact email] to ask about, correct or delete your data, or to object to how we use it.

You can complain to a data-protection authority. [Solicitor: add the full list of rights, the supervisory authority and its contact details.]

If we change how we use your data, we will update this page and tell you by email before the change takes effect.

Checked on 9 October 2026.

• Data Protection Act 2018, section 55: criminal-conviction data
• European Commission: adequacy decisions (Argentina is listed)
• Commission Decision 2003/490/EC on the adequate protection of personal data in Argentina